Terms And Conditions

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Hire Terms and Conditions

Sale Terms and Conditions

GARBAGE GUZZLER HIRE

Terms and Conditions

1 DEFINITIONS

The following definitions and rules of interpretation apply to this Contract.

Acceptance Date: has the meaning given in clause 2.2.
Business Day: any day which is not a Saturday, Sunday, Bank Holiday or other public holiday in England.
Client: the person, firm, company, corporation or authority specified in the Order Form as the Client and includes his, its or their successors or personal representatives.
Commencement Date: the date that the Equipment is delivered to the Site.
Contract: the equipment hire and services contract formed between PKL and the Client on these terms and conditions, incorporating the Order Form (including the Schedules).
Contract Period: the period from the Acceptance Date until the day the Equipment is returned to PKL or PKL becomes obliged to collect the Equipment.
Deposit: an amount equal to three Monthly Payments as set out in the Order Form to be held by PKL for the Contract Period.
Equipment: the Equipment provided by PKL to the Client for the Client’s use, the main items of which are referred to in the Order Form and includes any other Equipment or goods of any nature whatsoever provided by PKL to the Client.
Minimum Contract Period: has the meaning given in clause 9.1.
Monthly Payments: means the monthly payments specified in the Order Form as may be revised from time to time in accordance with the Contract.
Normal Working Hours: 9am-5pm on any Business Day.
Order Form: the document or web-page giving details of the Client, the Equipment and the Services as signed, or completed and submitted electronically by the Client.
PKL: PKL Group (UK) Ltd (registered number 0208713) and its successors in title.
Services: specified in the Order Form and to be provided in accordance with clause 5 of this Contract.
Site: the location specified on the Order Form where the Equipment is to be installed.

2 FORMATION OF CONTRACT
2.1 The Client is responsible for the accuracy of the information which it inputs (or directs is inputted) on the Order Form and PKL is under no obligation to check the same.
2.2 The Contract is formed after the Client has submitted the Order Form together with a completed Direct Debit form to PKL and PKL has either (1) signed and dated a hard copy of the Order Form or (2) sent the Client an electronic communication confirming that it has accepted the Order Form (such date being the “Acceptance Date”) save that PKL shall be under no obligation to perform any of its obligations hereunder until the Client has paid the Deposit and (where applicable) delivery charges to PKL.

3 PRE-INSTALLATION
3.1 Following the Acceptance Date, PKL and the Client shall work together to plan and facilitate the installation of the Equipment at the Site.
3.2 If the Client does not reasonably co-operate with PKL to plan and facilitate the installation such that the installation of the Equipment may be completed within one month of the Acceptance Date, PKL may terminate the Contract and retain the Deposit. Furthermore, the Client shall pay to PKL the amount of any losses that PKL sustains as a result of the termination of the Contract (including losses arising as a result of PKL’s inability to hire any equipment purchased for the purpose of fulfilling the Contract).

4 DELIVERY, INSTALLATION AND COLLECTION
4.1 The Client is responsible for providing and maintaining appropriate services (“Lead Up Services”) to connection points as specified in any installation specifications provided by PKL.
4.2 If the Lead Up Services have not been installed in accordance with the installation specifications provided by PKL, PKL shall inform the Client and the Client shall re-install the Lead Up Services in accordance with PKL’s instructions. Following the re-installation PKL shall inspect the Site and verify whether the Lead Up Services have been installed in accordance with the installation specifications provided by PKL. The Client shall be responsible for any costs that PKL incurs in connection with an abortive Delivery owing to the Client’s failure to correctly provide and maintain Lead Up Services.
4.3 Within five Business Days of such verification, PKL will use its reasonable endeavours to deliver the Equipment to the Site. Time shall not be of the essence in respect of this delivery obligation and PKL accepts no liability for any failure on its part to deliver the Equipment on or before a particular date, howsoever arising.
4.4 The Client will provide a suitable access route to the Site for the purpose of delivery and collection. If delivery or collection is not possible owing to a lack of suitable access to the Site then any costs incurred by PKL arising from failed delivery or collection shall be borne by the Client.
4.5 Upon delivery, PKL will install and commission the Equipment. The Client will provide facilities for the disposal of packaging.
4.6 Should PKL be obstructed or prevented by the Client or its employees or contractors in delivering or installing the Equipment, or within 5 Business Days of an agreed installation date the installation date is changed by the Client or its employees or contractors, the Client shall be responsible for all reasonable costs incurred by PKL as a result. Where the Client plans a phased, or interrupted installation to be completed over separate, non-consecutive dates the Client shall be responsible for all reasonable costs incurred by PKL as a result.
4.7 Installation of the Equipment shall be deemed to have been completed when PKL gives written notice to the Client that the installation is complete and the Equipment is ready for use.
4.8 Should the constraints of the Site be such that further specialist equipment, or enabling works become necessary in order to install the Equipment then any additional costs incurred will be the responsibility of the Client.
4.9 The Equipment shall at all times remain the property of PKL, and the Client shall have no right, title or interest in or to the Equipment (save for the right to possession and use of the Equipment subject to the terms and conditions of this Contract).

5 SERVICE AND MAINTENANCE
5.1 PKL shall carry out preventative maintenance visits at dates to be agreed with the Client. Although exact timings cannot be specified, the maintenance will be carried out within the morning or afternoon of those dates.
5.2 The Client shall permit access to PKL to supply the Services within Normal Working Hours. Where the Client will not permit the Services to be provided during Normal Working Hours, or the provision of Services is otherwise frustrated by the Client, the Services will be charged at an hourly rate.
5.3 It is the responsibility of the Client to ensure that properly skilled personnel operate, clean and care for the Equipment in accordance with the instructions provided. PKL will upon request provide up to two days’ awareness sessions each year to the Client’s staff at a location to be specified by PKL. If in the opinion of PKL any malfunction of the Equipment is caused by misuse, neglect or malicious vandalism, impact damage, the addition of inappropriate materials to the waste, operators leaving covers open or broken knobs the cost of repair will be charged to the Client. If in the opinion of PKL the malfunction of the Equipment is caused by incorrect usage, insufficient gas or electrical supply or any other problem not inherent to the Equipment, PKL will charge the Client a full call-out charge at PKL standard rates at the time, including all transport charges.
5.4 In the event of malfunction of the Equipment such that the Equipment is not capable of use the Client shall contact PKL as soon as reasonably practicable. The Client must quote the reference details including the barcode number of the relevant piece of Equipment along with the nature of the malfunction. PKL will arrange for an appropriately-qualified engineer to attend the Site to investigate the malfunction within 48 hours.
5.5 The Client shall fully clean down the Equipment daily and take reasonable care and skill in its treatment of the Equipment. If PKL in its absolute discretion considers that the Equipment requires cleaning at any time while it is on hire to the Client in order to ensure its efficient operation or its continued efficient operation, PKL shall be entitled to clean the Equipment and charge the cost of doing so to the Client.

6 INSURANCE
6.1 The risk of loss, theft, damage or destruction of the Equipment shall pass to the Client on delivery. The Equipment shall remain at the sole risk of the Client during the Contract Period and any further term during which the Equipment is in the possession, custody or control of the Client until such time as the Equipment is collected by or redelivered to PKL (“Risk Period”).
6.2 The Client shall insure and keep insured the Equipment under a comprehensive insurance policy (without restriction or excess) to its full replacement value with effect from the date of delivery of any part of the Equipment to the Site against all usual risks including loss or damage by fire, flood, accident or any other cause (including without limitation all payments becoming due at the rate applicable under this Contract in respect of any part of the Equipment damaged or destroyed by or due to any of the risks against which the Client is obliged to insure from the date upon which such damage or destruction occurs until receipt by PKL of the insurance moneys in respect thereof) until the end of the Risk Period. Further, the Client shall ensure that the interest of PKL is noted on the insurance policy so that in the event of loss or damage to the Equipment, PKL will have the benefit of an indemnity from an insurance company to the full value of the loss, damage or claim.
6.3 The Client will fully and completely indemnify PKL against any loss, cost, claim or demand which PKL may suffer incur or sustain as a result of or in connection with any actual or alleged injury to any person or loss of or damage to property and financial or economic loss caused by or consequent upon any use or misuse of the Equipment or any part of it save for any such injury, loss or damage which results from PKL’s negligence.
6.4 The Client acknowledges that PKL shall not be responsible for any loss of or damage to the Equipment arising out of or in connection with any negligence, misuse, mishandling of the Equipment or otherwise caused by the Client or its officers, employees, agents and Contractors, and the Client undertakes to indemnify PKL on demand against the same, and against all losses, liabilities, claims, damages, costs or expenses of whatever nature otherwise arising out of or in connection with any failure by the Client to comply with the terms of this Contract.
6.5 If the Client fails to effect or maintain any of the insurances required under this Contract, PKL shall be entitled to effect and maintain the same, pay such premiums as may be necessary for that purpose and recover the same as a debt due from the Client.
6.6 The Client shall, on demand, supply copies of the relevant insurance policies or other insurance confirmation acceptable to PKL and proof of premium payment to PKL to confirm the insurance arrangements.
6.7 The Client shall give immediate written notice to PKL in the event of any loss, accident or damage to the Equipment arising out of or in connection with the Client’s possession or use of the Equipment.

7 CLIENT’S RESPONSIBILITIES
7.1 The Client shall during the Contract Period:
7.1.1 ensure that the Equipment is stored and used in a suitable environment, used only for the purposes for which it is designed, and, where relevant, operated in a proper manner by trained competent staff in accordance with any operating instructions provided by PKL;
7.1.2 take such steps (including compliance with all safety and usage instructions provided by PKL) as may be necessary to ensure, so far as is reasonably practicable, that the Equipment is at all times safe and without risk to health when it is being set, used, cleaned or maintained by a person at work;
7.1.3 maintain at its own expense the Equipment in good and substantial repair in order to keep it in as good an operating condition as it was on the Commencement Date (fair wear and tear only excepted) including replacement of worn, damaged and lost parts, and shall make good any damage to the Equipment;
7.1.4 pay for such items as additional bacteria doses, filters, chopping blades and similar items as may be required in using the Equipment;
7.1.5 make no alteration to the Equipment;
7.1.6 keep PKL informed of all material matters relating to the Equipment;
7.1.7 keep the Equipment at all times at the Site and not move or attempt to move any part of the Equipment to any other location without PKL’s prior written consent;
7.1.8 permit PKL or its duly authorised representative to inspect the Equipment during Working Hours and for such purpose to enter upon the Site or any other premises at which the Equipment may be located, and shall grant reasonable access and facilities for such inspection;
7.1.9 not sell or offer for sale, underlet or lend the Equipment or allow the creation of any mortgage, charge, lien or other security interest in respect of it nor represent to any person that the Client owns the Equipment;
7.1.10 not without the prior written consent of PKL, attach the Equipment to any land or building so as to cause the Equipment to become a permanent or immovable fixture on such land or building. If the Equipment does become affixed to any land or building then the Equipment must be capable of being removed without material damage to such land or building and the Client shall repair and make good any damage caused by the affixation or removal of the Equipment from any land or building and indemnify PKL against all losses, costs or expenses incurred as a result of such affixation or removal;
7.1.11 not do or permit to be done any act or thing which will or may jeopardise the right, title and/or interest of PKL in the Equipment and, where the Equipment has become affixed to any land or building, the Client must take all necessary steps to ensure that PKL may enter such land or building and recover the Equipment both during the term of this Contract and for a reasonable period thereafter, including by procuring from any person having an interest in such land or building, a waiver in writing and in favour of PKL of any rights such person may have or acquire in the Equipment and a right for PKL to enter onto such land or building to remove the Equipment;
7.1.12 not use the Equipment for any unlawful purpose; and
7.1.13 deliver up the Equipment at the end of the Contract Period or on earlier termination of this Contract at such address as PKL requires, or if necessary allow PKL or its representatives access to the Site or any premises where the Equipment is located for the purpose of removing the Equipment.

8 PAYMENT TERMS
8.1 Within five Business Days of the Acceptance Date, the Client shall pay the Deposit to PKL.
8.2 The Client will pay the Monthly Payment to PKL each month on the due date for payment. The Client shall enter into a Direct Debit arrangement with PKL and all Monthly Payments shall be made by Direct Debit collection unless PKL directs otherwise.
8.3 Where payment is made by the Client by Direct Debit, PKL reserves the right to amend the instalment amounts (in accordance with this Contract) as well as the date of payment provided that such change has been notified by PKL to the Client in accordance with the Direct Debit Rules from time to time.
8.4 The Monthly Payment will increase on the first and all subsequent anniversaries of the Commencement Date by a percentage equal to the percentage increase in the UK Retail Price Index (for all items) for the preceding twelve month period or alternatively, at the option of PKL, any other reasonable method of calculating inflation.
8.5 If the Client fails to make a Monthly Payment, PKL may apply the Deposit in payment of such amounts. Upon any such application being notified to the Client, the Client shall pay to PKL such amount as is required to fully reinstate the Deposit.
8.6 The Client will pay to PKL all applicable VAT on taxable supplies made by PKL to the Client from time to time under this Contract.
8.7 The payments due under this Contract are payable by the Client on the dates specified on the Order Form (or as otherwise notified by PKL). PKL will provide a VAT invoice to the Client in respect of each payment falling due under this Contract but the Client’s liability to make payment is not dependent on PKL delivering or the Client receiving any such invoice.
8.8 Where the Client is required under this Contract to reimburse or indemnify PKL in respect of amounts incurred or other losses suffered or sustained by PKL, the time for payment shall be immediately on PKL’s demand.
8.9 No allowance or deduction shall be permitted from the payments due in respect of any period during which for whatever reason the Equipment shall not be used by the Client or the Equipment is unusable or the Services to be provided under this Contract are suspended for any reason whatsoever. If the Equipment has been destroyed or severely damaged by any of the events against which the Equipment has been or should have been insured pursuant to clause 6 above the payments due in respect of the Equipment shall continue to fall due until PKL receives the insurance value of the Equipment specified on the Order Form. If any part of the Equipment is destroyed or severely damaged by any such insured event the payments in respect of that part of the Equipment shall continue to be paid until PKL receives the full insurance proceeds relating thereto and thereupon the payments payable in respect of the Equipment shall be reduced by an amount equal to that payable in respect of the destroyed or damaged part of the Equipment.
8.10 In the event of late payment PKL reserves the right to charge interest at the rate of 4% above the base lending rate of The Bank of England (compounded monthly) on any amount outstanding from time to time before as well as after any judgement from the due date for payment until the date of payment in full thereof.
8.11 All amounts due under this Contract shall be paid in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).

9 TERM AND TERMINATION
9.1 The Contract shall continue in force until it is terminated in accordance with this clause 9. Notice to terminate the Contract may be served at any time but the notice shall not be effective before the expiry of a period of 60 months from the Acceptance Date or such other minimum period as PKL and the Client may agree in writing (the “Minimum Contract Period”).
9.2 After the Minimum Contract Period, this Contract may be terminated by either party as follows:
9.2.1 by PKL giving the Client not less than three months’ prior written notice (such notice not to expire before the end of the Minimum Contract Period); or
9.2.2 by the Client giving PKL not less than three months’ prior written notice (such notice not to be served before the end of the Minimum Contract Period).
9.3 Without prejudice to PKL’s right to be paid all sums which have become due under this Contract, PKL may terminate the Contract (and thereby end the Contract Period) by notice to the Client with immediate effect on the occurrence of any of the following events:
9.3.1 if the Client (being an individual) dies; or
9.3.2 if the Client (being an individual) has a bankruptcy order made against him; or
9.3.3 if the Client fails to pay any of the payments agreed to be paid by the Client to PKL under this Contract punctually on the due date and such failure shall continue for a period of seven days; or
9.3.4 if the Client is in breach of an obligation under this Contract and in the case of any such breach capable of remedy has failed to remedy the breach within a period of 14 days of the breach occurring; or
9.3.5 if the Client does or allows to be done any act or thing which may prejudice or endanger PKL’s property or rights in the Equipment; or
9.3.6 if the Client (being a corporation) shall be liquidated or wound up or have a petition for winding up presented against it or pass a resolution for voluntary winding-up (otherwise than for reconstruction or amalgamation to which PKL has given its written consent); or
9.3.7 if a petition for the appointment of an administrator is presented against the Client (being a corporation) or if the Client (being a corporation) has an administrative receiver or receiver or manager appointed over the whole or any part of its assets; or
9.3.8 if the Client (being a corporation) convenes any meeting of its creditors or makes a deed of assignment or arrangement or otherwise compounds with its creditors; or
9.3.9 if any steps is taken to levy a distress or execution or if a distress or execution is levied or threatened to be levied upon any chattels in the possession of the Client; or
9.3.10 if the Client abandons the Equipment.
9.4 Upon termination of the Contract, PKL shall cease to provide Services and may at any time thereafter retake possession of the Equipment.

10 CONSEQUENCES OF TERMINATION
10.1 Immediately upon this Contract being terminated pursuant to clause 9.2 above the Client shall pay to PKL:
10.1.1 any and all outstanding sums payable;
10.1.2 all future payments due to PKL from the date of termination until the first date the Contract Period could have lawfully been terminated by notice given by the Client in accordance with this Contract; and
10.1.3 all expenses and costs incurred by PKL (including legal costs in full) in retaking possession of the Equipment and/or enforcing its rights under this Contract.
10.2 Upon this Contract being terminated pursuant to clause 9 above, PKL shall have the option of either removing the Equipment or requiring the Client (by giving notice to the Client at any time within six months of termination) to purchase the Equipment. Completion of the sale and purchase of the Equipment shall take place five Business Days after the date of the notice. The price payable by the Client for the Equipment shall be the book value as shown in PKL’s books of account and this shall be payable in cash on completion. Title in the Equipment shall only pass to the Client upon payment of the purchase price.

11 HEALTH AND ENVIRONMENTAL MATTERS
11.1 It is the responsibility of the Client to comply with all laws or regulations concerning the Equipment, the premises in which it is installed and all products to be used or which have been used in the premises and the Client will indemnify PKL and keep PKL indemnified against any losses, costs, claims, demands or expenses which PKL may suffer, incur or sustain arising out of any claim made against PKL or notice served on it alleging failure to comply with or under any such law or regulation in connection with the Equipment during the Contract Period.

12 OWNER’S MARKS
12.1 Save where the Equipment is purchased by the Client in accordance with clause 10.2, the Equipment will always remain in the ownership of PKL. The Client will not remove, obscure, alter or deface in any way any of PKL’s nameplates, bar codes, signs, engravings or other indications of ownership on any of the Equipment.
12.2 The Client will procure that none of the Equipment becomes affixed to any land and will indemnify PKL against any loss, cost, claim, demand, liability or expense which PKL may suffer, incur or sustain as a result of any person, firm or company claiming that any Equipment has become affixed to any property.

13 SUB-LET, CHANGES OF SITE AND EQUIPMENT
13.1 The Client shall not sell, mortgage, charge, pledge, part with possession of, or otherwise deal with the Equipment or purport to do any such things and shall protect the Equipment against distress, execution or seizure and shall indemnify PKL against all damages, losses, costs, charges and expenses which PKL may suffer, incur or sustain in consequence of failure by the Client to observe and perform this condition.
13.2 PKL may assign the benefit of this Contract and PKL may delegate to any person all or any of the rights, remedies, powers or privileges conferred on it hereunder or provided by the law. Subject to obtaining the prior written consent of PKL (that PKL shall not unreasonably withhold but may be provided subject to conditions) the Client may assign the benefit of this Contract (but not part only thereof) upon payment of an administration fee to PKL (to be determined by PKL from time to time).
13.3 Following any assignment by the Client, the Client will remain liable for all damage to the Equipment or any part of it caused by any person, firm or company that the Client allows to operate the Equipment and for any charges raised by PKL in accordance with these terms and conditions.
13.4 The Client may from time to time wish to substitute an item of Equipment for an alternative item from PKL’s Equipment fleet. The Client may substitute Equipment once during the period of the Contract. All substitutions of Equipment are subject to availability and shall be at no cost to the Client save for reasonable administration, transport and installation charges. Should the substituted item or Equipment be of a different price band to the original Equipment then the monthly fees shall be adjusted accordingly (save that the fees shall never fall below the initial Monthly Payment, as adjusted for inflation from time to time). Where the Client hires Equipment that is not PKL Core Equipment, the Client shall not be entitled to exchange this Equipment in accordance with this clause 13.4 within the Minimum Contract Period.
13.5 PKL may from time to time substitute or update an item of Equipment for an alternative item of equivalent or improved specification. Such substitutions will be made without charge to the Client who shall provide such assistance and co-operation to PKL as might reasonably be required in order to carry out the substitution.

14 EXCLUSIONS AND LIABILITY
14.1 The Equipment shall be deemed to be complete, in good order and condition and satisfactory to the Client unless PKL receives notification in writing within five Business Days of the Commencement Date.
14.2 No warranty or representation is given or made that the Equipment is suitable for the purpose required by the Client whether or not that purpose has been made known to PKL.
14.3 In the event of malfunction, failure or poor or partial performance of the Equipment or any part of it and subject to the provisions of clauses 14.4, 14.5, 14.6 and 14.7 below, the liability of PKL shall be limited to repairing or replacing the Equipment or the relevant part.
14.4 PKL does not exclude or limit its liability for death or personal injury caused by the negligence of PKL or for any fraudulent misrepresentation made by PKL
14.5 In no event shall PKL be liable for any tortious loss (including negligence and negligent misstatement) , misrepresentation, breach of statutory duty or for any of the following losses or damage (whether such losses or damage were foreseen, foreseeable, known or otherwise and whether or not PKL is advised of the possibility of loss, liability, damage or expense):
14.5.1 loss of revenue;
14.5.2 loss of actual or anticipated profits (including for loss of profits on contracts);
14.5.3 loss of the use of money;
14.5.4 loss of anticipated savings;
14.5.5 loss of sales or business;
14.5.6 loss of operating time or loss of use;
14.5.7 loss of opportunity;
14.5.8 loss or damage to goodwill or reputation;
14.5.9 loss of, damage to or corruption of data; or
14.5.10 any indirect or consequential loss or damage howsoever caused (including, for the avoidance of doubt, where such loss or damage is of the type specified in conditions 14.5.1 – 14.5.9).
Direct financial and other losses not excluded by this condition are accepted by PKL up to the limits set out in clause 14.6.
14.6 Except as stated in clause 14.4, the aggregate liability of PKL to the Client, whether in contract or tort (including negligence and negligent misstatement) or for misrepresentation, breach of statutory duty or otherwise arising under or in connection with this Contract (including liability for recovery of sums paid by the Client and for all damages, costs and expenses) shall be limited to the lesser of £10,000, or 100% of the payments made by the Client under the Contract.
14.7 PKL is not responsible for any of the following:
14.7.1 work carried out by the Client or third parties in relation to the installation of the Equipment;
14.7.2 electrical and mechanical installations (including but not limited to ventilation interlock systems);
14.7.3 decorations, light fittings, floor coverings and interior fixtures and fittings;
14.7.4 telephone, networking and data points;
14.7.5 space heating;
14.7.6 fire alarms, fire and smoke detection and fire-fighting equipment;
14.7.7 emergency lighting and signage etc.;
14.7.8 Local Authority approvals and consents (including but not limited to Planning Consents, Building Regulations or EHO);
14.7.9 earth bonding;
14.7.10 water treatment;
14.7.11 testing of existing water services and chlorination of pipe work;
14.7.12 break tanks, header tanks, and pressure reducing valves;
14.7.13 modifications to existing drainage points, tundishes, adaptors and gratings etc;
14.7.14 removal of rubbish and waste from Site;
14.7.15 ventilation modifications and air input systems;
14.7.16 ancilliary equipment, unless otherwise stated;
14.7.17 consumable items on the Equipment such as additional bacterial doses, bulbs, filters, chopper blades, or chemicals.

15 GENERAL

15.1 Confidentiality
15.1.1 Each party shall use the confidential information of the other party whether disclosed before or after the date of this Contract only for the proper performance of its duties under this Contract and shall not without the disclosing party’s written consent disclose or permit the disclosure of the confidential information except in confidence for the proper performance of its duties under this Contract to those of its employees, officers and professional advisers who need to have access to it.
15.1.2 The provisions of this clause 15.1 shall not apply to confidential information which: (i) the receiving party can prove was known to the receiving party before receipt; (ii) is in or enters the public domain through no wrongful default by or on behalf of the receiving party with effect from the date when that information enters the public domain; (iii) was received from a third party without obligations of confidence owed directly or indirectly to the disclosing party; or (iv) is required to be disclosed in order to comply with applicable law, to the extent of the required disclosure.

15.2 Failure to Enforce
Any delay or failure to exercise any right or remedy under the terms hereof shall not constitute a waiver of it or them and any of PKL’s rights or remedies may be enforced separately or concurrently with any other right or remedy now or in the future accruing to PKL to the effect that such rights are cumulative and not exclusive of each other.

15.3 Continuance of Payments
The continuance of the payments under this Contract and of the Client’s liability for payment of all sums due under it shall not be affected in any way by the loss or theft of or any damage to or defect in the Equipment, whether latent or patent.

15.4 Force Majeure
15.4.1 Neither party shall be liable to the other party for any delay or non-performance of its obligations under this Contract to the extent that its performance is interrupted or prevented by any act or omission beyond its reasonable control, including acts of God, epidemics, terrorist attacks, civil war, civil commotion or riots, general contamination, action by government or public authority, fire or explosion, non-performance of PKL’s sub contractors or failure of a utility service or transport network.
15.4.2 Such delay or failure shall not constitute a breach of this Contract and the time for performance shall be extended by a period equivalent to that during which performance is so prevented provided that if such delay or failure persists for thirty days or more, the party not affected may, at its option and if in its opinion it is reasonable for it to do so, terminate this Contract with immediate effect by giving written notice of such termination to the other party.

15.5 Amendments
No amendment of this Contract shall be effective unless it is in writing and signed by or on behalf of each of the parties.

15.6 Waivers and Remedies
15.6.1 Except as otherwise stated in this Contract, the rights and remedies of each party under this Contract:
(a) are in addition to and not exclusive of any other rights or remedies under this Contract or the general law; and
(b) may be waived only in writing and specifically.
15.6.2 Delay in exercising or non-exercise of any right under this Contract is not a waiver of that or any other right.
15.6.3 Partial exercise of any right under this Contract shall not preclude any further or other exercise of that right or any other right under this Contract.
15.6.4 Waiver of a breach of any term of this Contract shall not operate as a waiver of breach of any other term or any subsequent breach of that term.

15.7 Severance
15.7.1 If any provision of this Contract is or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect:
(a) the legality, validity or enforceability in that jurisdiction of any other provision of this Contract; or
(b) the legality, validity or enforceability in any other jurisdiction of that or any other provision of this Contract.
15.7.2 Whilst the parties consider the provisions contained in this Contract reasonable, having taken independent legal advice, if any one or more of the provision(s) are adjudged alone or together to be illegal, invalid or unenforceable, the parties shall negotiate in good faith to modify any such provision(s) so that to the greatest extent possible they achieve the same effect as would have been achieved by the invalid or unenforceable provision(s).

15.8 Entire Agreement
15.8.1 This Contract:
(a) constitutes the entire agreement between the parties with respect to the subject matter of this Contract; and
(b) supersedes and extinguishes any prior drafts, agreements, undertakings, understandings, promises or conditions, whether oral or written, express or implied between the parties relating to such subject matter.
15.8.2 Each party acknowledges to the other that it has not been induced to enter into this Contract by, nor has it relied upon, any representation, promise, assurance, warranty or undertaking (whether in writing or not) by or on behalf of the other party or any other person save for those contained in this Contract. Accordingly, each of the parties acknowledges and agrees that the only remedy available to it in respect of the subject matter of this Contract shall be for breach of Contract under the terms of this Contract and it shall have no right of action against any other party in respect of any such representation, promise, assurance, warranty or undertaking.
15.8.3 This clause shall not exclude any liability which either party would otherwise have to the other or any right which either of them may have to rescind this Contract in respect of any statements made fraudulently by the other prior to the execution of this Contract or any rights which either of them may have in respect of fraudulent concealment by the other.
15.8.4 In the event of a conflict between any of the terms of this Contract, the conflict shall be resolved according to the following descending order of priority, (i) the clauses of this Contract, then (ii) the Schedules.

15.9 Survival Of Obligations
Notwithstanding any provision of this Contract to the contrary, any clauses which expressly or impliedly survive termination of this Contract for any reason whatsoever shall continue in full force and effect after termination.

15.10 No Partnership/Agency
Nothing in this Contract is intended to or shall operate to create a partnership or joint venture of any kind between the parties, or to authorise either party to act as agent for the other, and neither party shall have authority to act in the name or on behalf of or otherwise to bind the other in any way (including the making of any representation or warranty, the assumption of any obligation or liability and the exercise of any right or power).

15.11 Rights of Third Parties
A person who is not a party has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce, or to enjoy the benefit of, any provision of this Contract but this does not affect any right or remedy of a third party which exists or is available apart from that Act.

15.12 Notices
15.12.1 All notices between the parties with respect to the Contract shall be in writing and signed by or on behalf of the party giving it (save for electronic notices where permitted).
15.12.2 Any notice referred to in clause may be given:
(a) by delivering it by hand; or
(b) by first class pre-paid post or recorded delivery; or
(c) in the case of notice given by PKL, by email or such other electronic communications service as PKL has notified the Hirer (and the Hirer is capable of receiving) in accordance with this clause from time to time.
15.12.3 Notices shall be sent in the case of notices delivered by hand, post or Recorded Delivery, to the address of the addressee given at the start of the Contract or such other address as the addressee may from time to time have notified for the purpose of this clause, and
15.12.4 Notices shall be deemed to have been received:
(a) if delivered by hand, on the day of delivery; or
(b) if sent by first class pre-paid post or special or recorded delivery two Business Days after posting, exclusive of the day of posting; or
(c) in the case of an electronic notice given by PKL, upon its successful transmission to the Hirer or to the Hirer’s server or successful uploading to a relevant webpage.
15.12.5 Any notice or communication given under the Contract shall not be validly given if sent by fax.

15.13 Governing Law
This Contract and any dispute or claim arising out of or in connection with it (including any non-Contractual claims or disputes) shall be governed by and construed in accordance with the laws of England and Wales.

15.14 Jurisdiction
In relation to any legal action or proceedings (a) arising out of or in connection with this Contract or its implementation or effect or (b) relating to any non-Contractual obligations arising out of or in connection with this Contract, each of the parties irrevocably submits to the exclusive jurisdiction of the English courts and waives any objection to proceedings in such courts on the grounds of venue or on the grounds that proceedings have been brought in an inappropriate forum.

GARBAGE GUZZLER SALE

TERMS AND CONDITIONS

1. DEFINITIONS

Business Day: a day other than a Saturday, Sunday or public holiday in England when banks in London are open for business.
Contract: the equipment sale and purchase contract formed between PKL and the Buyer on these terms and conditions, incorporating the Order Form.
Delivery Date: the date for delivery as set out in the Order Form.
Delivery Location: the address for delivery as set out in the Order Form
Equipment: the equipment, details of which are set out in the Order Form
Order Form: the document or web-page giving details of the Client, the Equipment and the Services as signed, or completed and submitted electronically by the Client.
Payment Date: the dates for payment of the Price set out in the Order Form, or if no date is specified, the Acceptance Date.
PKL: PKL Group (UK) Ltd (registered number 2308713) and its successors in title.
Price: the price for the Equipment as set out in the Order Form.
VAT: value added tax chargeable under the Value Added Tax Act 1994.

2. FORMATION OF CONTRACT
2.1 The Buyer is responsible for the accuracy of the information which it inputs (or directs is inputted) on the Order Form and PKL is under no obligation to check the same.
2.2 The Contract is formed after the Buyer and PKL have each signed or otherwise confirmed acceptance of the terms of the Order Form (such date being the “Acceptance Date”) save that PKL shall be under no obligation to perform any of its obligations hereunder until the Buyer has paid the Price.

3. SALE AND PURCHASE
PKL shall sell and the Buyer shall buy the Equipment free from any encumbrances.

4. RIGHT TO INSPECT EQUIPMENT
The Buyer acknowledges that, before the date of the Contract:
(a) PKL has given the Buyer a reasonable opportunity to inspect the Equipment

5. PRICE AND PAYMENT
5.1 The Buyer shall pay the Price on the Payment Date. Payment shall be made in cleared funds to the bank account nominated in writing by PKL.
5.2 The Price excludes amounts in respect of VAT, which the Buyer shall additionally be liable to pay PKL at the prevailing rate, subject to the receipt of a valid VAT invoice.
5.3 PKL shall issue the Buyer with an invoice for the Price plus VAT at the prevailing rate (if applicable) on the Acceptance Date. PKL shall ensure that the invoice includes the date of the sale, the invoice number, the Buyer’s order number, PKL’s VAT registration number, and any supporting documentation that the Buyer may reasonably require.
5.4 If a party fails to make any payment due to the other under the Contract by the due date for payment, then the defaulting party shall pay interest on the overdue amount at the base lending rate of Barclays Bank plc (compounded monthly) on any amount outstanding from time to time before as well as after any judgement from the due date for payment until the date of payment in full thereof.
5.5 The time for payment is of the essence. Payment will only be effected when PKL receives the Price in cleared funds.

6. DELIVERY
6.1 PKL shall deliver the Equipment to the Buyer at the Delivery Location on the Delivery Date during PKL’s usual business hours.
6.2 If the Buyer fails to take delivery of the Equipment, PKL may charge reasonable costs of storage from the Delivery Date until delivery is completed.
6.3 The Delivery Date is approximate only, and the time of delivery is not of the essence. PKL shall not be liable for any delay in delivery of the Equipment that is caused by:
(a) events, circumstances or causes beyond its reasonable control; or
(b) the Buyer’s failure to provide PKL with adequate delivery instructions or any other instructions that are relevant to the sale of the Equipment.
6.4 Delivery is completed on the completion of unloading of the Equipment at the Delivery Location. Unless previously agreed by PKL in writing delivery shall be “kerbside” only.
6.5 Upon delivery of the Equipment to the Buyer, the Buyer shall sign an acknowledgement of receipt in the agreed form.

7. TITLE AND RISK
7.1 The risk of damage to or loss of the Equipment shall pass to the Buyer on completion of delivery.
7.2 The title to the Equipment shall pass to the Buyer only on payment in full (in cash or cleared funds) of the Price.
7.3 Until title to the Equipment has passed to the Buyer, the Buyer shall:
(a) store the Equipment separately from all other goods held by the Buyer so that they remain readily identifiable as the Buyer’s property;
(b) not remove, deface or obscure any identifying mark on or relating to the Equipment;
(c) maintain the Equipment in satisfactory condition and keep it insured against all risks for its full price from the date of delivery.
7.4 PKL may recover Equipment in which title has not passed to the Buyer. The Buyer irrevocably licenses PKL, its officers, employees and agents, to enter any premises of the Buyer (including with vehicles), in order to satisfy itself that the Buyer is complying with the obligations in clause 8.3 and to recover any Equipment in which property has not passed to the Buyer.

8. WARRANTY
8.1 In the event that the Equipment malfunctions during the period of one year from the Delivery Date (“Warranty Period”) PKL shall, provided that the Buyer shall contact PKL as soon as reasonably practicable, attend the Equipment and shall repair it at its own cost (the “Warranty”). The Buyer must quote the reference details of the relevant piece of Equipment along with the nature of the malfunction.
8.2 In the event that PKL is, after reasonable endeavours, unable to repair the Equipment, PKL may elect to rescind the Contract and upon repayment of the Price to the Buyer, it shall have no further liability to the Buyer whatsoever. In such event, the Buyer shall, if requested by PKL, forthwith return the Equipment to PKL (at PKL’s cost).
8.3 The Warranty shall not cover and PKL shall in no way be liable for:
(a) the repair or replacement of parts of the Equipment (such as consumable items on the Equipment such as bacterial doses, filters, blades, or chemicals) which ordinarily require replacement from time to time;
(b) any malfunction of the Equipment which, in the opinion of PKL, is caused by misuse, neglect or malicious vandalism, inappropriate materials entering the Equipment or impact damage or which is not otherwise inherent to the Equipment;
(c) any malfunction of the Equipment which, in the opinion of PKL, is caused by incorrect usage, insufficient electrical supply or any other problem not inherent to the Equipment;
(d) any defects or malfunctions which arise, are identified or are notified to PKL after the expiry of the Warranty Period.
8.4 To the extent that the benefit of any warranties made by the manufacturer or previous seller of the Equipment to PKL can be assigned to the Buyer, PKL shall, if requested by the Buyer and at cost of the Buyer, assign them to the Buyer.

9. LIMITATION OF LIABILITY
9.1 Nothing in the Contract shall limit or exclude PKL’s liability for:
(a) death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable);
(b) fraud or fraudulent misrepresentation;
(c) breach of the terms implied by section 12 of the Sale of Goods Act 1979; or
(d) any matter in respect of which it would be unlawful for PKL to exclude or restrict liability.
9.2 Subject to clause 10.1, in no event shall PKL be liable for any tortious loss (including negligence and negligent misstatement), misrepresentation, breach of statutory duty or for any of the following losses or damage (whether such losses or damage were foreseen, foreseeable, known or otherwise and whether or not PKL is advised of the possibility of loss, liability, damage or expense):
(a) loss of revenue;
(b) loss of actual or anticipated profits (including for loss of profits on contracts);
(c) loss of the use of money;
(d) loss of anticipated savings;
(e) loss of sales or business;
(f) loss of operating time or loss of use;
(g) loss of opportunity;
(h) loss or damage to goodwill or reputation;
(i) loss of, damage to or corruption of data; or
(j) any indirect or consequential loss or damage howsoever caused (including, for the avoidance of doubt, where such loss or damage is of the type specified in conditions (a) to (i) above).
9.3 Subject to clause 10.1, the aggregate liability of PKL to the Buyer, whether in contract or tort (including negligence and negligent misstatement) or for misrepresentation, breach of statutory duty or otherwise arising under or in connection with the Contract (including liability for recovery of sums paid by the Buyer and for all damages, costs and expenses) shall be limited to the Price.

10. GENERAL
10.1 Confidentiality
(a) Each party shall use the confidential information of the other party whether disclosed before or after the date of the Contract only for the proper performance of its duties under the Contract and shall not without the disclosing party’s written consent disclose or permit the disclosure of the confidential information except in confidence for the proper performance of its duties under the Contract to those of its employees, officers and professional advisers who need to have access to it.
(b) The provisions of this clause 11.1 shall not apply to confidential information which: (i) the receiving party can prove was known to the receiving party before receipt; (ii) is in or enters the public domain through no wrongful default by or on behalf of the receiving party with effect from the date when that information enters the public domain; (iii) was received from a third party without obligations of confidence owed directly or indirectly to the disclosing party; or (iv) is required to be disclosed in order to comply with applicable law, to the extent of the required disclosure.
10.2 Failure to Enforce
Any delay or failure to exercise any right or remedy under the terms hereof shall not constitute a waiver of it or them and any of PKL’s rights or remedies may be enforced separately or concurrently with any other right or remedy now or in the future accruing to PKL to the effect that such rights are cumulative and not exclusive of each other.
10.3 Force Majeure
(a) Neither party shall be liable to the other party for any delay or non-performance of its obligations under the Contract to the extent that its performance is interrupted or prevented by any act or omission beyond its reasonable control, including acts of God, epidemics, terrorist attacks, civil war, civil commotion or riots, general contamination, action by government or public authority, fire or explosion, non-performance of PKL’s sub contractors or failure of a utility service or transport network.
(b) Such delay or failure shall not constitute a breach of the Contract and the time for performance shall be extended by a period equivalent to that during which performance is so prevented provided that if such delay or failure persists for thirty days or more, the party not affected may, at its option and if in its opinion it is reasonable for it to do so, terminate the Contract with immediate effect by giving written notice of such termination to the other party.
10.4 Amendments
No amendment of the Contract shall be effective unless it is in writing and signed by or on behalf of each of the parties.
10.5 Waivers and Remedies
(a) Except as otherwise stated in the Contract, the rights and remedies of each party under the Contract:
(i) are in addition to and not exclusive of any other rights or remedies under the Contract or the general law; and
(ii) may be waived only in writing and specifically.
(b) Delay in exercising or non-exercise of any right under the Contract is not a waiver of that or any other right.
(c) Partial exercise of any right under the Contract shall not preclude any further or other exercise of that right or any other right under the Contract.
(d) Waiver of a breach of any term of the Contract shall not operate as a waiver of breach of any other term or any subsequent breach of that term.
10.6 Severance
(a) If any provision of the Contract is or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect:
(i) the legality, validity or enforceability in that jurisdiction of any other provision of the Contract; or
(ii) the legality, validity or enforceability in any other jurisdiction of that or any other provision of the Contract.
(b) Whilst the parties consider the provisions contained in the Contract reasonable, having taken independent legal advice, if any one or more of the provision(s) are adjudged alone or together to be illegal, invalid or unenforceable, the parties shall negotiate in good faith to modify any such provision(s) so that to the greatest extent possible they achieve the same effect as would have been achieved by the invalid or unenforceable provision(s).
10.7 Entire Agreement
(a) The Contract:
(i) constitutes the entire agreement between the parties with respect to the subject matter of the Contract; and
(ii) supersedes and extinguishes any prior drafts, agreements, undertakings, understandings, promises or conditions, whether oral or written, express or implied between the parties relating to such subject matter.
(b) Each party acknowledges to the other that it has not been induced to enter into the Contract by, nor has it relied upon, any representation, promise, assurance, warranty or undertaking (whether in writing or not) by or on behalf of the other party or any other person save for those contained in the Contract. Accordingly, each of the parties acknowledges and agrees that the only remedy available to it in respect of the subject matter of the Contract shall be for breach of Contract under the terms of the Contract and it shall have no right of action against any other party in respect of any such representation, promise, assurance, warranty or undertaking.
(c) This clause shall not exclude any liability which either party would otherwise have to the other or any right which either of them may have to rescind the Contract in respect of any statements made fraudulently by the other prior to the execution of the Contract or any rights which either of them may have in respect of fraudulent concealment by the other.
10.8 Survival Of Obligations
Notwithstanding any provision of the Contract to the contrary, any clauses which expressly or impliedly survive termination of the Contract for any reason whatsoever shall continue in full force and effect after termination.
10.9 No Partnership/Agency
Nothing in the Contract is intended to or shall operate to create a partnership or joint venture of any kind between the parties, or to authorise either party to act as agent for the other, and neither party shall have authority to act in the name or on behalf of or otherwise to bind the other in any way (including the making of any representation or warranty, the assumption of any obligation or liability and the exercise of any right or power).
10.10 Rights of Third Parties
A person who is not a party has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce, or to enjoy the benefit of, any provision of the Contract but this does not affect any right or remedy of a third party which exists or is available apart from that Act.
10.11 Notices
(a) All notices between the parties with respect to the Contract shall be in writing and signed by or on behalf of the party giving it (save for electronic notices where permitted).
(b) Any notice referred to in clause may be given:
(i) by delivering it by hand; or
(ii) by first class pre-paid post or recorded delivery; or
(iii) in the case of notice given by PKL, by email or such other electronic communications service as PKL has notified the Hirer (and the Hirer is capable of receiving) in accordance with this clause from time to time.
(c) Notices shall be sent in the case of notices delivered by hand, post or Recorded Delivery, to the address of the addressee given at the start of the Contract or such other address as the addressee may from time to time have notified for the purpose of this clause, and
(d) Notices shall be deemed to have been received:
(i) if delivered by hand, on the day of delivery; or
(ii) if sent by first class pre-paid post or special or recorded delivery two Business Days after posting, exclusive of the day of posting; or
(iii) in the case of an electronic notice given by PKL, upon its successful transmission to the Hirer or to the Hirer’s server or successful uploading to a relevant webpage.
(e) Any notice or communication given under the Contract shall not be validly given if sent by fax.
10.12 Governing Law
The Contract and any dispute or claim arising out of or in connection with it (including any non-Contractual claims or disputes) shall be governed by and construed in accordance with the laws of England and Wales.
10.13 Jurisdiction
In relation to any legal action or proceedings (a) arising out of or in connection with the Contract or its implementation or effect or (b) relating to any non-Contractual obligations arising out of or in connection with the Contract, each of the parties irrevocably submits to the exclusive jurisdiction of the English courts and waives any objection to proceedings in such courts on the grounds of venue or on the grounds that proceedings have been brought in an inappropriate forum.

Lowe Global Privacy Policy (Incoporating PKL)

The Lowe Group Privacy Policy

As a company and a group of individuals, the Lowe Group is committed to protecting your privacy and your data.

The purpose of this privacy policy

This policy aims to explain all its elements in simple and easy to understand language. Where we are using terminology that we think maybe hard to understand, we will add a jargon buster description marked by a (JB), if this is still unclear then please get in contact with us and we will be happy to explain further.

This policy relates to data we collect:

– Through our website
– When you sign up to use our website
– Through the provision or marketing of the services we provide through our website
– Direct interaction with you as a result of you visiting our website
– As a result of being official supplier to exhibitions or events

It also explains what we do with your data and what you can do to access, rectify or ask us to delete any personal data we hold.

Our website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

We may update this policy from time–to–time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. Protecting your personal data is important to us. We have set up a dedicated email for any questions you may have. You can find other ways of getting in touch with us at the end of these terms.

The Lowe Group and the Data Controller

The Lowe group (“Lowe Group”) consists of the parent company, Lowe Rental Ltd (a private limited company with registered company number NI058627 and registered office address at 9 Lissue Walk, Lisburn, Northern Ireland, BT28 2LU) together with the following subsidiaries (as defined in section 1159 of the UK Companies Act 2006), divisions, affiliates and related companies or branches based in the UK:

– PKL Group (UK) Ltd; and
– U-Select (an operating division of PKL Group (UK) Ltd.

This privacy policy is issued on behalf of the Lowe Group so when we mention “the Lowe Group”, “we”, “us” or “our” in this privacy policy, we are referring to the relevant company in the Lowe Group responsible for processing your data.

This privacy policy applies to all of those subsidiaries and affiliated companies, irrespective of location or jurisdiction. In particular, each subsidiary of Lowe Rental Ltd is considered to be a data controller in its own right.

What data we collect

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

– When you register on our website, we collect certain information for our records, including your name, email address (each and together, Identity Data), the name of the company you may be working at or representing.
– When you visit our website, we may automatically collect information about the website that referred you to us, your IP address, browser type, language and access times (Technical Data).
– We may also collect navigational information related to the pages visited on our website including viewed pages, clicked links and other actions taken in connection with the site (Usage Data).
– Finally, we record your preferences in receiving marketing from us and our third parties and your communication preferences (Marketing and Communications Data).

We may also collect, use and share Aggregated Data (JB – data combined from several measurements) such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data, but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. For example, if we fail to collect your Contact or Financial Data, we will not be able to provide you with the goods or services you have asked us to provide. In this case, we may have to cancel a product or service you have with us. However, we will notify you at the time.

Changing your details

We want to keep your personal data accurate and current. Please let us know if your personal data changes during your relationship with us.

How is your personal data collected?

We use different methods to collect data from and about you including:

Direct interactions. You may give us your Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

– Apply for our products or services
– Subscribe to our service or publications
– Request marketing to be sent to you
– Enter a competition, promotion or survey
– Give us some feedback
– Through Automated technologies or interactions (JB – i.e. use an online chat bot, message pad or email sequences).

As stated above, when you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this data by using cookies, server logs and other similar technologies. The terms of our cookie policy are set out below.

Third parties or publicly available sources. We may receive Personal Data and/or Technical Data about you from various third parties such as:

– Analytics providers
– Data brokers or aggregators based inside or outside the EU
– Our foreign partners based inside and outside the EU

What we do with the data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

– Where we need to perform the contract, we are about to enter into or have entered into with you.
– Where it is necessary for our legitimate interests and your interests or fundamental rights do not override those interests. For example, we might provide you with information relating to products or services that you expressly requested or that are reasonable to assume you would have interest in.
– Where we need to comply with a legal or regulatory obligation.

The Lowe Group will only retain your data for as long as reasonably necessary in order to fulfil the purposes for which we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, reporting requirements or to support the effective communication of products and services. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

In some circumstances you can ask us to delete your data: see “Access to your Data” below for further information.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

If the Lowe Group ever moves your data outside of the EU, all the correct steps, where possible, will be made to ensure that any transfer is done under the guidelines of the law. Please see “International Transfers” below for further information.

Group Company Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest
Lowe Rental Ltd
PKL Group (UK) Ltd
To register you as a new customer a) Identity
(b) Contact
Performance of a contract with you
Lowe Rental Ltd
PKL Group (UK) Ltd
To process and deliver your order including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)
Lowe Rental Ltd
PKL Group (UK) Ltd
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy
(b) Asking you to leave a review or take a survey
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
Lowe Rental Ltd
PKL Group (UK) Ltd
To enable you to partake in a prize draw, competition or complete a survey (a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
Lowe Rental Ltd
PKL Group (UK) Ltd
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity
(b) Contact
(c) Technical
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
Lowe Rental Ltd
PKL Group (UK) Ltd
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
Lowe Rental Ltd
PKL Group (UK) Ltd
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences (a) Technical
(b) Usage
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
Lowe Rental Ltd
PKL Group (UK) Ltd
To make suggestions and recommendations to you about goods or services that may be of interest to you (a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
(f) Marketing and Communications
Necessary for our legitimate interests (to develop our products/services and grow our business)

Promotional offers from us

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us or a 3rd party provider of data (such as an event organiser) if you have requested information from us or purchased products or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.

When you register on our website, you can choose, by opting in, whether to receive our marketing communication. If we send you marketing email following your setting up an account on our website, you can unsubscribe from specific emails by clicking on the Unsubscribe link at the bottom of any of our marketing emails.

You can change or update your preferences as to our use of your Marketing and Communications Data at any time by contacting us at the following addresses:

– Lowe Rental Ltd – [email protected]; or
– PKL Group (UK) Ltd – [email protected]

Where you opt out of receiving our marketing messages, this will not apply to personal data provided to us as a result of your purchase of our products or services or as may be permitted by law. You will continue to receive transactional communications from us relating to invoices and order confirmations, if applicable.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at the following addresses:

– Lowe Rental Ltd – [email protected]; or
– PKL Group (UK) Ltd – [email protected]

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Disclosures of your personal data

The Lowe Group will not share your information with any third parties, except with the following third parties:

Group Company Third Party
Lowe Rental Ltd

Service providers who perform services on our behalf e.g. entities who assist us in translation or direct marketing. Those companies are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose, as per the law.

  • We may need to disclose information about you if required to do so by law; in connection with any legal proceedings or prospective proceedings; in order to establish, exercise or defend our legal rights; and to the purchaser or prospective purchaser of any business or asset which we are, or are contemplating, selling.
  • Internal third parties otherwise known as other companies in the Lowe Group acting as joint controllers or processors and who are based United Kingdom. See “The Lowe Group and the Data Controller” for further information.
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
PKL Group (UK) Ltd (“PKL”)

Service providers who perform services on our behalf e.g. entities who assist us in translation or direct marketing. These include but are not limited to the following:

  • Google for e-mail (Gmail) purposes and the storage of information (GoogleDrive).
  • Dropbox for Business for the storage of information.
  • Mailchimp to collect and store information for brochure and mailing purposes.
  • Gravity Forms to collect and store contact information for brochure and mailing purposes.
  • Drift Chat to enable the live online chat function.
  • Shopify to allow PKL to process orders taken via the U-Select website.
  • Legal advisors and HM Courts and Tribunal Services for the defence of any legal claims made against PKL, or in bringing claims against customers, suppliers or third parties.
U-Select (An operating division of PKL Group (UK) Ltd

Service providers who perform services on our behalf e.g. entities who assist us in translation or direct marketing. These include but are not limited to the following:

  • Google for e-mail (Gmail) purposes and the storage of information (GoogleDrive).
  • Dropbox for Business for the storage of information.
  • Mailchimp to collect and store information for brochure and mailing purposes.
  • Gravity Forms to collect and store contact information for brochure and mailing purposes.
  • Tidio Chat to enable our live online chat function.
  • Shopify to allow U-Select to process orders taken via the U-Select website.
  • Legal advisors and HM Courts and Tribunal Services for the defence of any legal claims made against U-Select, or in bringing claims against customers, suppliers or third parties.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third–party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

International Transfers

We share your personal data within the Lowe Group. This will involve transferring your data outside the European Economic Area (EEA).
Many of our external third parties are based outside the EEA so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

– We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.

– Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.

– Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

Access to Your Data

Under the new law the Lowe Group fully supports your right in certain circumstances to:

– Request access to your personal data (JB – commonly known as a data subject access request). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

– Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

– Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.

– Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which overrides your rights and freedoms.

– Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: if you want us to establish the data’s accuracy; where our use of the data is unlawful but you do not want us to erase it; where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

– Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine– readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

– Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Data Privacy manager

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance using the details set out below:

Your Details

Full name of legal entity:

Email address:

Postal address:

Telephone number:

Data Privacy Manager Details

William Perry
Email address: [email protected]

Postal address: PKL Group (UK) Ltd, Stella Way, Bishops Cleeve, Cheltenham, Gloucestershire, GL52 7DQ

Telephone number: +44 (0) 1242 663000

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Cookies and other technologies

Cookies are small text files that are placed on your PC, phone or other web enabled devices when you are visiting any of the Lowe Group websites. They are not harmful to your computer. Cookies are an essential part of how a site works and will be used to enhance your overall experience by enabling the site to remember you either for the duration of your visit or for repeat visits. Cookies contain information that can later be retrieved by the web application that deposited it on your device.

The Lowe Group may use the information we obtain from our cookies in the following way:

Name of Group Company Purpose of using information List of cookies used
Lowe Rental Ltd
  • To recognise visits from returning registered users
  • To offer the option of automatic login when a registered user returns to the site
  • To store preferences such as the number of items to display in the search result page

Lowe Rental uses cookies from another partner, Google and LinkedIn, which collects the following information:

  • Identify if users are arriving at the site via referral sites or links Analyse user traffic and behaviour to compile activity reports. These reports will only be used by Lowe Rental Ltd and will not be made available to any third party
  • Analyse user behaviour including emails clicked, pages visited, search terms entered and items purchased to generate targeted communications
  • Gather statistical data including but not limited to Internet service provider and host, time on the site and pages viewed/site path
PKL Group (UK) Ltd (“PKL”)
  • To track the performance of the website and understand more about what is of interest to website visitors
  • To provide information on visitor behaviour on the website
  • To enhance the experience of the website for website visitors

A list of cookies from the following organisations are used on the PKL website for optimisation purposes and to enhance visitor experience:

  • Google Analytics
  • Google Adwords
  • Bing Adwords
  • Facebook Advertising
  • Hotjar
  • Optimonk
  • JustUno
  • Drift
U-Select (An operating division of PKL Group (UK) Ltd The U-Select website uses ‘analytics’ cookies for the sole purpose of tracking the performance of the website and understanding more about what is of interest to website visitors

A list of cookies from the following organisations are used on the U-Select website for optimisation purposes and to enhance visitor experience:

  • Google Analytics
  • Google Adwords
  • Bing Adwords
  • Facebook Advertising
  • Hotjar
  • Optimonk
  • JustUno
  • Tidio Chat

Managing Cookie Preferences

If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

Security

The security of your personal information is important to us. We take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We use and keep up to date firewalls to protect our network and use data encryption for passwords. Physical access to facilities where your personal data is stored is limited to authorised personnel. You are responsible for keeping your password and user details confidential. We will not ask you to reveal your password.